Slots Of Vegas Complaint

Submit a complaint to Casino Guru and let our team help you get it resolved. Online Casinos Online casinos. Top online casinos Newly opened casinos Big brands All casinos. Write your own reviews of casinos and online slots. Play FREE casino games! Over 50 slots, bingo, poker, blackjack, solitaire and so much more! WIN BIG and party with your friends! Slots Of Vegas Casino review - read before opening an account with Slots Of Vegas Casino. Get today’s bonus.

Ruling

Resolved - Operator informs us this has been resolved and player has become non-responsive so we assume they no longer need our help.

Read our Slots of Vegas Casino Review.

Player's Complaint

I have attempted to receive payment for withdrawal​ for almost three months. Upon request, I submitted all required documents for processing. The casino continued to state they have not received my documents even though I has emailed them several times along with confirmation that the documents were received. On the (12th) time I sent my documents, they said they received them and would notify me of approval within two days. Over two weeks and after contacting them because I did not receive a response, they finally notified me that my request was approved. They informed me that I will receive payment within 5-6 weeks. Their website states that payments will be made within 10 days. Also, upon checking my account online, it states that I have no withdrawals pending. Please help.

Thank you

5 Responses

Hi jeng661 - welcome to ThePOGG.com!

While I will make efforts to contact this operator I need you to understand from the start that this is an operator that is routinely non-responsive to complaints posted with this service, they are the most complained about operator this year and they've been Blacklisted for these reasons. In short it's unlikely we'll receive any response from them.

Nevertheless I will make efforts to contact them and see if we can get anything back for you.

Thanks,

ThePOGG

Hi jeng661,

I've managed to speak to the operator about this issue. They've assured me that they genuinely have not received your verification documentation.

What I need you to do is to resubmit your ID including the following 3 email addresses

- [email protected]
- [email protected]
- [email protected]

Use the subject 'line attention: Sophie Evans'.

When you do that we'll be able to confirm receipt of your documents at which point we can serve as 3rd party verification that the operator has received these files.

Thanks,

ThePOGG

My apologies jeng661,

I've mixed your case up with another complaint, so please disregard the above message.

The only issue with your withdrawal is that the operator requires you to define a preferred payment method. I believe they've already contacted you to sort this, but just in case if you could provide us with the information we'll forward it on.

Thanks,

ThePOGG

Hi jeng661,

Can you confirm that you've resolved this issue with the operator?

Thanks,

ThePOGG

Hi jeng661,

Free Vegas Slot Games

If we haven't heard from you by Friday the 12th of May I'll assume you no longer require our assistance with this issue and close this complaint.

Thanks,

Slots Of Vegas Review Complaints

ThePOGG

Leave a Reply

Slots Of Vegas Complaints

You must be logged in to post a comment.